Privacy notice

What this notice covers

This notice covers the Ramara Helps website and service. Ramara Helps is separate from other local projects, political activity, and other ventures. Personal information is not shared across those systems.

Prelaunch email signup

The signup asks for your email address and whether you want helper, help-seeker, or general updates. It also records your explicit consent and the time you submitted the form. Do not use this signup to tell us what help you need or share sensitive details.

Google Forms collects the signup and stores it in a private Google Sheet controlled by the founder. Google receives the email address, update choices, consent response, and submission time. The Ramara Helps website does not store this signup in an application database.

What we plan to collect

Each form will show every question before you agree to send it. We will ask only what is needed to understand the form. We may also check basic safety and who can take part. We will contact a person only if they allow it.

How information may be used

• Read and reply to private forms
• Stop emergency or banned tasks and hold unclear forms
• Learn about broad needs without naming anyone
• Keep the service safe and follow the law

Personal information is not sold, used for advertising, used for political activity, or added to AI-training data.

Public information

Responses, contact details, exact locations, safety details, and identifiable stories will not be public. We may publish a broad theme only after a privacy check and enough separate households mention it.

Retention planned for the listening launch

• Email signup records: kept until you ask to be removed or the prelaunch list is retired
• Unfinished saved forms: 30 days after the last activity
• Private forms and raw community suggestions: 180 days after the last meaningful contact
• Records that a message was sent: 12 months
• Basic records of admin actions: 24 months
• Backups: no more than 35 days
• Safety reports: five years unless the law requires a different period

The law may make us keep some records longer. If so, we will explain why.

Your choices

You may ask to be removed from the email list at any time through the Contact page. Future commercial email updates will include an unsubscribe method. We will remove the address from the working list, subject to limited records we must keep for consent, safety, or legal reasons.